Refund Policy

Last updated: February 19, 2024

1. Introduction

At Soraweui, we strive to ensure our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.

2. Refund Eligibility

To be eligible for a refund, you must request it within 30 days of your purchase. Soraweui is a digital download software, please ensure you have fully utilized the trial version before requesting a refund. Proof of purchase is required.

3. Refund Process

To request a refund, please contact our customer support team at zipic@5km.tech with your order details. Once your refund request is received and reviewed, we will notify you of the status of your refund.

4. Approved Refunds

If your refund is approved, we will initiate a credit to your original method of payment. The timing of the refund will depend on your card issuers policies.

5. Non-Refundable Items

Please note, we cannot provide refunds for: Any purchase requests made after 30 days As Zipic is a digital download product, once the activation code has been used, we cannot provide a refund

6. Contact Us

If you have any questions about our Refund Policy, please contact us at zipic@5km.tech